Ask Twish (the work injury site helper)
Trained on everything on this site — the claims process, weekly payments, certificates, impairment benefits and more. Ask it anything about your WorkCover situation.
Why use this over a public AI?
Tools like ChatGPT or Google’s AI pull their answers from anywhere on the web — a Reddit thread, a forum post, a blog written for another state — with no way for you to tell how accurate or current it is. Our WorkCover AI only draws on content written and checked by Michael and Peter, so every answer is grounded in real Victorian WorkCover information you can rely on.
Prefer to talk to a person instead?
There’s no cost for an initial conversation with Michael or Peter directly.
This AI assistant provides general information about the WorkCover process in Victoria and is not a substitute for legal advice. It does not know the specific facts of your case. No content it provides should be relied on in place of advice tailored to your situation — please contact us for that. Read more in our disclaimer.
What it can help with
The same ground covered across the site — click any topic to read the full guide instead, if you’d rather.