WorkCover information for injured workers in Victoria
How does WorkCover work?
How does WorkCover work? WorkCover is a type of insurance that provides certain benefits to injured workers in the event they suffer an injury, illness or condition related to their employment. This injury, illness or condition could occur over a period of time, or it...
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WorkCover after 52 weeks
WorkCover after 52 weeks If you are on WorkCover payments, these may be reduced after 52 weeks if overtime and shift allowances were initially included in your pre-injury average weekly earnings (PIAWE) calculation. Superannuation should begin to be paid to you by the...
WorkCover dental treatment
WorkCover dental treatment In some instances, WorkCover will cover the cost of dental treatment needed by a person – provided that the dental treatment is related to a work related injury, illness or condition. There are, however, some key things that a person wishing...
WorkCover entitlements (Vic)
WorkCover entitlements (Vic) In Victoria, there are four main WorkCover entitlements. These are: Medical and like expenses Weekly payments Impairment benefit Common law claim Below we summarize all of the four major WorkCover entitlements. You can also look at this...
Are casual employees entitled to WorkCover?
Are casual employees entitled to WorkCover? Yes, casual employees are entitled to claim WorkCover in Victoria just as any permanent employee would be if they suffer injury related to their employment. Unfortunately, many people are not aware of the fact that the...
The WorkCover conciliation process
The WorkCover conciliation process The first step in the WorkCover conciliation process in Victoria is the lodgement of the WorkCover Conciliation form, previously known as the request for Conciliation form. The form gets sent off to the Workplace Injury Commission...
What does WorkCover do?
What does WorkCover do?WorkCover is insurance that your employer takes out to cover their workers in the event that they get injured. WorkCover is the name of the Victorian workers compensation scheme. What does WorkCover do for you as an injured worker? If you are a...
Calculating PIAWE in Victoria
How to calculate your PIAWE If you can’t work because of a work related injury and you have an accepted WorkCover claim in Victoria, you may be entitled to weekly payments. These payments are based on what's called your PIAWE. What is PIAWE? PIAWE means ‘pre injury...
Industrial deafness claim time limit under WorkCover
Industrial deafness claim time limit under WorkCover There is no time limit in which you have to lodge a WorkCover industrial deafness claim in Victoria. This is the case in relation to the lodgment of an initial claim, which would entitle you to the payments of...
At what age does WorkCover stop?
At what age does WorkCover stop? Most WorkCover entitlements are not tied to age. That is, they don't stop because you hit a certain age. There is however, one WorkCover entitlement that is tied to age. WorkCover weekly payments will in some instances stop once a...
Certificate of capacity example
Certificate of capacity example Here's an example of a certificate of capacity that is used in Victorian WorkCover matters. Below, we detail each section that you'll find on a certificate of capacity. If you're unfamiliar with certificates of capacity, you can read...
Does PIAWE include super?
Does PIAWE include super? Your PIAWE calculation (otherwise known as your ‘pre injury average weekly earnings’) does not include superannuation. This means that any superannuation you have been paid prior to your injury is not taken into account when your PIAWE is...
Becoming a WorkCover direct payee
Being made a WorkCover direct payee In certain instances when you have an accepted WorkCover claim and you are receiving weekly payments, you can be made a direct payee by the WorkCover insurer. What this means is that the WorkCover insurer will pay you your weekly...
WorkCover and long service leave
WorkCover and long service leave Having a WorkCover claim does not impact the accrual of your long service leave entitlement - that is tied to your period of employment. There are however a few things you need to be aware of when it comes to long service leave and...
WorkCover and long term injury
WorkCover and long term injury If you have a long term injury and you have an accepted WorkCover claim, there are a few important things that you need to keep in mind. Medical expenses for a long term injury The WorkCover insurer will cover medical and like expenses...
Making multiple WorkCover claims
Making multiple WorkCover claims You may have multiple WorkCover claims - either relating to an injury impacting one body part or multiple different injuries. Additionally, you may lodge multiple WorkCover claims relating to the same employer or multiple employers....
Workcover return to work obligations
The WorkCover return to work obligations The WorkCover return to work obligations are a list of requirements you need to reasonably follow to ensure your weekly payments are not suspended or terminated. If you are off work because of an injury and you have an accepted...
WorkCover serious injury applications
WorkCover serious injury applications A WorkCover serious injury application is an application that is made by an injured worker (in most instances, on their behalf by a lawyer) to the Victorian WorkCover Authority. It initiates the serious injury application...
What is a WorkCover progress certificate?
What is a WorkCover progress certificate? A WorkCover progress certificate is a certificate that is issued by a conciliator from the Workplace Injury Commission (formally known as the Accident Compensation Conciliation Service). It is issued in situations where a...
Does WorkCover cover ambulance expenses?
Does WorkCover cover ambulance expenses? Yes, WorkCover will in most instances cover the cost of ambulance expenses. This is provided that you have an accepted WorkCover claim, and that the ambulance expenses relate to your work related injury, illness or condition....
Firefighters and cancer – WorkCover rights in Victoria
Firefighters and cancer - WorkCover rights Since the middle of 2019, significant changes have been made to they way a number of cancers are treated when it comes to claiming WorkCover in Victoria. The rebuttable presumption The change in law means that there is a...
How long does a certificate of capacity last?
How long does a certificate of capacity last? In most instances under the WorkCover system, a certificate of capacity will run for 28 days. The initial WorkCover certificate should run for 14 days. In a limited number of instances, certificates can run for three...
When do you need a certificate of capacity?
When do you need a certificate of capacity? You need a certificate of capacity when you want to claim weekly payments from the WorkCover insurer. Certificates only required when claiming weekly payments Certificates of capacity are only required if you want to claim...
Reinstatement of weekly payments
Reinstatement of weekly payments It can be possible to have your weekly payments under the WorkCover scheme reinstated at some point after they have ceased. This page goes into the circumstances in which you might apply for reinstatement and what you can expect to...
Your final certificate of capacity
Your final certificate of capacity There’s nothing in the WorkCover legislation (laws) that refers to a “final certificate of capacity”. So it’s not a legal term, but it is a term you will see used to describe a couple of different concepts. You might get a “final...
WorkCover for nurses
WorkCover for nurses This page will explore some key issues when it comes to lodging and claiming WorkCover if you are a nurse in Victoria. We’ve represented many nurses with their WorkCover matters over a number of years. A WorkCover claim for an injured Victorian...
Injury at work compensation
Injury at work compensation - what can you claim? If you suffer an injury at work or over the course of your employment in Victoria, there are several options open to you should you wish to pursue compensation. The main option open to people is to pursue a WorkCover...
WorkCover first 10 days
WorkCover and the first 10 days Once your claim has been accepted, the WorkCover insurer should contact you to confirm this. If you have any accounts or receipts relating to medical treatment that you had prior to the claim being accepted, you should send these off to...
WorkCover minimum wages
Does WorkCover have minimum wages? WorkCover does not have minimum wages (weekly payments). It does not take into account the national minimum wage or wage amounts referred to in an agreement or an award. A person’s weekly payments are based on their pre injury...
Does WorkCover cover volunteers?
Does WorkCover cover volunteers? If a person is working as a volunteer, in many instances they will not be covered by the WorkCover system in Victoria. There are some exceptions to this however which this page will explore further. Who is considered a volunteer when...
WorkCover after retirement age
WorkCover after retirement age You can lodge a WorkCover claim after retirement age if you’ve suffered an injury related to your employment. This applies to both injuries suffered before and injuries suffered after retirement age. For the most part, you’ll be entitled...
WorkCover impairment assessment
WorkCover impairment assessments A WorkCover impairment assessment is a medical assessment that occurs as part of the impairment lump sum claim process. It is an assessment completed by a specialist doctor. The impairment assessment involves this specialist doctor...
WorkCover guides to the Evaluation of Permanent Impairment
WorkCover Guides to the Evaluation of Permanent Impairment The WorkCover scheme in Victoria relies on the Guides to the Evaluation of Permanent Impairment. This is a book published by the American medical association. It’s purpose is to provide repeatable measurement...
WorkCover and labour hire
WorkCover and labour hire WorkCover will likely provide benefits and compensation to a labour hire worker if that person suffers an injury, condition, disease or illness connected to employment with a host employer. This page will explore how WorkCover and labour hire...
WorkCover assist: who are they and how can they help?
WorkCover assist: who are they and how can they help you? WorkCover assist is a no cost service that is provided by WorkSafe (WorkCover) Victoria. As an injured worker, you can choose to engage a member of WorkCover assist to help you with your WorkCover Conciliation...
Claiming WorkCover
Claiming WorkCover How to claim WorkCover Inform your employer about the injury, illness or condition (you should do so but if you don't you can still make a claim). Complete the WorkCover claim form. Lodge the WorkCover claim form - either on the insurer, WorkSafe or...
Re injured after returning to work
Re injured after returning to work If you are re injured after returning to work, what you will need to do will differ depending on: whether you have an existing WorkCover claim or not whether you want to lodge a claim how you reinjured yourself This page will explore...
Deemed serious injury and WorkCover
Deemed serious injury and WorkCover A deemed serious injury under WorkCover is when a person has been assessed as having a 30% or greater whole person impairment rating for their impairment claim. An injured worker will automatically be considered (ie; deemed) as...
Return to work after injury
Return to work after injury When you have an injury at work that prevents you from performing your job, there are processes in place to help get you back to work once you are able to do so, even if it’s not at your full capacity. There are laws both under the federal...
How long does a common law claim take?
How long does a common law claim take? How long a common law claim takes depends upon how contested the claim is by the other side. A common law claim that is not contested may resolve within the first 120 days after a serious injury application is lodged, for...
All about the Workplace Injury Commission
All about the Workplace Injury Commission The Workplace Injury Commission is a Victorian government authority that provides injured workers who are pursuing a WorkCover claim or who have a WorkCover claim on foot with mechanisms to contest decisions made by the...
The WorkCover conciliation form
The WorkCover conciliation form The WorkCover conciliation form - also known as the Application for conciliation form - is the form used to initiate a conciliation. If you want to contest a decision made by the WorkCover insurer, other than requesting the insurer...
WorkCover and multiple jobs
WorkCover and multiple jobs Can you work another job while receiving WorkCover compensation? Not your original job - the job related to which your injury relates. But another, alternative job. Say, for example, that you aren't able to do your primary job but you could...
Gym swim programs and WorkCover
Gym swim programs and WorkCover If you have suffered an injury related to your employment and you have lodged and had accepted a WorkCover claim, the WorkCover insurer may pay for a gym/swim program for you. In order to have the insurer pay for a gym or swim program,...
Does WorkCover cover contractors?
Does WorkCover cover contractors? WorkCover does cover contractors in certain instances in the event they suffer an injury, illness or a condition related to their employment. Contractors are not automatically covered by WorkCover, however. Whether a contractor is...
WorkCover first certificate of capacity
WorkCover and the first certificate of capacity The first WorkCover certificate of capacity that a person obtains in relation to their WorkCover claim must not exceed 14 days (in most cases) and must be issued by a medical practitioner. This page will look into first...
The role of your GP in a WorkCover claim
The role of a GP in your WorkCover claim It’s likely that your GP will play an important role in your WorkCover matter if you have been obtaining treatment from them for your work related injury, illness or condition. Unfortunately, the role of a GP in the Victorian...
Can WorkCover certificates be backdated?
Can WorkCover certificates be backdated? WorkCover certificates can in some instances be backdated. However, the legislation limits backdating of a WorkCover certificate to no more than 90 days. This page will explore the issue of backdating WorkCover certificates...
The WorkCover common law process
The WorkCover common law process The initiating step in the Victorian WorkCover common law lump sum process is for a serious injury application to be prepared and lodged. You will need to obtain what’s called ‘serious injury certificate’. Once done, then you will be...
How to get a copy of an IME report
How to get a copy of an IME report There are mechanisms in place to enable a person with a WorkCover claim to obtain IME reports and other material from WorkCover. An IME is an “independent medical examiner”, which is a term that the Victorian WorkCover Authority (“...
All about WorkCover home help
All about WorkCover home help If you have an accepted WorkCover claim, it’s possible that the WorkCover insurer will pay for help around the home if required. When will the WorkCover insurer pay for home help? The WorkCover insurer will pay for home help services if...
