All about WorkCover arbitration WorkCover arbitration is an option open to an injured worker to utilise should they wish to dispute a decision made by the WorkCover insurer. Arbitration is a service offered by the Workplace Injury Commission, and it aims to provide a...
The WorkCover conciliation process The first step in the WorkCover conciliation process in Victoria is the lodgement of the WorkCover Conciliation form, previously known as the request for Conciliation form. The form gets sent off to the Workplace Injury Commission...
What is a WorkCover progress certificate? A WorkCover progress certificate is a certificate that is issued by a conciliator from the Workplace Injury Commission (formally known as the Accident Compensation Conciliation Service). It is issued in situations where a...
WorkCover assist: who are they and how can they help you? WorkCover assist is a no cost service that is provided by WorkSafe (WorkCover) Victoria. As an injured worker, you can choose to engage a member of WorkCover assist to help you with your WorkCover Conciliation...
All about the Workplace Injury Commission The Workplace Injury Commission is a Victorian government authority that provides injured workers who are pursuing a WorkCover claim or who have a WorkCover claim on foot with mechanisms to contest decisions made by the...
The WorkCover conciliation form The WorkCover conciliation form - also known as the Application for conciliation form - is the form used to initiate a conciliation. If you want to contest a decision made by the WorkCover insurer, other than requesting the insurer...
Have your WorkCover payments stopped? There are a number of reasons why your WorkCover payments may have stopped. Common reasons are: if you have made a return to full unrestricted work duties, or if you've reached the end of the second entitlement period. There are...
What is a genuine dispute certificate? A Genuine Dispute Certificate is a document that certifies that a matter has gone to conciliation but could not resolve by way of the conciliation process. The certificate confirms that the conciliator believes that both parties...
Dealing with WorkCover as an injured worker Dealing with WorkCover and the WorkCover system can be very difficult for some people. So here are some pointers to help you in your dealings with the insurer. Advice for dealing with WorkCover (including your WorkCover...
Does WorkCover pay for medication? The short answer is “yes, if you have an accepted WorkCover claim”. There are of course plenty of exceptions to the answer, which are detailed below, but for the most part, if the medication you are claiming is for the work injury,...
What to do when you have problems with WorkCover Unfortunately, sometimes people that have WorkCover claims report experiencing problems. Below are a list of common problems that a person on WorkCover might experience, along with steps you can take to deal with the...
How long does it take to get WorkCover payments? If the WorkCover insurer accepts your claim, it should take 4-6 weeks (approximately) from when you completed and signed the claim form, for you to get WorkCover payments. If you want to read more about how long you...
WorkCover not paying? Here's what you can do There are various situations where WorkCover may not be paying you. This page will address the different times where you might find WorkCover not paying you and what you can do about it. There are two broad categories where...
What happens at WorkCover conciliation? A WorkCover Conciliation is an informal process that is designed to try and resolve WorkCover related disputes. It is the first step that an injured worker can take to appeal a decision that the WorkCover insurer has made that...
How to appeal a WorkCover decision (explained)The first step is to ask the insurer to review the decision. You can call them and ask them to review the decision. If this does not get them to change their decision, then you should complete and lodge a request for...
WorkCover medical panels in Victoria: what you need to know At some point during the life of your workers compensation matter in Victoria, you may be asked to attend a medical panel. There are a number of reasons as to why you maybe asked to do so which will be...
WorkCover conciliation form You can get an electronic copy of the request for conciliation form by clicking here. Here are some tips on how to fill out the WorkCover request for conciliation form: Consider getting legal advice if you don't have a lawyer. If you do...
