WorkCover claims process flow chartBelow is a WorkCover claims process flow chart that outlines the WorkCover process in Victoria.
WorkCover claims process flow chart
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WorkCover information for injured workers in Victoria
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The WorkCover settlement process
The WorkCover settlement process (Vic) This page will look at the WorkCover settlement process in relation to each of the main WorkCover entitlements that a person may claim. Medical and like expenses and weekly payments settlement process If the WorkCover insurer has...
WorkCover 30% impairment
WorkCover and 30% impairment rating - what does it mean? There are three aspects of a WorkCover claim where being assessed as having a 30% whole person impairment rating is relevant. How would you be assessed as having a 30% impairment? When you refer to being...
WorkCover and offers of settlement
WorkCover and offers of settlement There are a number of occasions during a WorkCover claim where WorkCover may offer you a settlement. This article will explore those occasions and will discuss what you need to know in relation to each. Medical and like expenses...
What is whole person impairment in WorkCover claims?
What is whole person impairment (and how is it relevant in WorkCover matters)? Summary Whole person impairment (WPI) is a percentage figure based on a medical assessment or assessments performed by doctors who have undergone training in assessing injuries in...
All about WorkCover medical panels in Victoria
All about WorkCover medical panels in Victoria Summary The medical panel is made up of a panel of doctors that have been asked to resolve a medical question or questions. Their job is to assess an injured worker, to consider any medical evidence and to provide a...
Are casual employees entitled to WorkCover?
Are casual employees entitled to WorkCover? Summary Casual employees are entitled to claim WorkCover in Victoria just as any permanent employee would be if they suffer injury related to their employment. Unfortunately, many people are not aware of the fact that the...
Whole person impairment compensation calculator
Whole person impairment compensation/impairment benefit calculators Below you'll find impairment calculators that you can use once you've had an impairment assessment or attended the medical panel and received a notice of entitlement. The first step is for you to...
How long does a WorkCover claim take?
How long does a WorkCover claim take? Summary A WorkCover claim typically begins with lodging a WorkCover claim form after which the insurer determines whether to accept or reject the claim. If the claim is rejected and subsequently contested, this adds to the overall...
Is income protection the same as workers compensation?
Is income protection the same as workers compensation? No. While there are similarities between the two, they are different things. Income protection a type of insurance that will pay you a regular income benefit if you're unable to work because of an injury, illness...
Compensation for workplace bullying
Compensation for workplace bullying Summary There are compensation options for workplace bullying via WorkCover, the Fair Work Commission, or the Human Rights Commission depending on their circumstances. What is workplace bullying? Workplace bullying is behaviour that...
WorkCover impairment assessment
WorkCover impairment assessments A WorkCover impairment assessment is a medical assessment that occurs as part of the impairment lump sum claim process. It is an assessment completed by a specialist doctor. The impairment assessment involves this specialist doctor...
Can you reopen a WorkCover claim?
Can you reopen a WorkCover claim? Yes, a WorkCover claim can be reopened. The key thing is whether you actually have an entitlement to claim something, irrespective of the time that has passed. For example, is there medical evidence to support the need for a...
Deemed serious injury and WorkCover
Deemed serious injury and WorkCover A deemed serious injury under WorkCover is when a person has been assessed as having a 30% or greater whole person impairment rating for their impairment claim. An injured worker will automatically be considered (ie; deemed) as...
When can you claim pain and suffering?
When can you claim pain and suffering under a WorkCover claim? There are two points under a WorkCover claim in Victoria where you can claim for pain and suffering. The first is an impairment lump sum claim and the second is a common law claim. An impairment claim in...
WorkCover payment rates
WorkCover payment rates in Victoria This page covers the WorkCover payment rates in Victoria for each of the benefits you can receive and any minimum or maximum amounts payable. Medical and like expenses rates As with most insurance schemes, the amount WorkCover will...
WorkCover payouts for neck injury
WorkCover payout for neck injury If you suffer an injury to your neck at work there are a few different options open to you to pursue compensation. We have covered compensation that relates to medical expenses and income replacement benefits elsewhere. The two types...
WorkCover or income protection?
WorkCover or income protection? WorkCover is designed to assist people if they’ve been injured or suffered a condition that has some connection to employment. Income protection is a type of insurance that is designed to pay you a regular benefit if you can’t work...
When is a WorkCover injury stable in Victoria?
When is a WorkCover injury stable in Victoria? A WorkCover injury is stable when it’s not getting any better, and not getting any worse to any significant extent. WorkCover insurers will in most cases not consider an injury stable until at least twelve months have...
All about the WorkCover worker’s response form
All about the WorkCover Worker's Response Form A worker's response form is a single page form that the WorkCover Insurer will send to you if you pursue an impairment benefit lump sum claim. The worker's response form provides the insurer with your written instructions...
How are impairment benefits paid?
How are impairment benefits paid? Impairment benefit lump sums are paid based on a persons whole person impairment rating. A whole person impairment rating is determined by specialised medical assessments. Injuries are assessed in accordance with the American Medical...
How long can you stay on WorkCover in Victoria?
How long can you be on WorkCover in Victoria? Most people can stay on WorkCover payments for up to 130 weeks. Longer if they have no capacity. They're entitled to medical expenses, generally speaking, for one year after their last weekly payment. However, the above...
WorkCover rights Victoria
An outline of your WorkCover rights (Victoria) People on WorkCover often do not known what their rights are. This is understandable, as for many, they’ve never needed to lodge a WorkCover claim before. Here’s a list of your WorkCover rights as an injured employee for...
WorkCover lump sum payments
WorkCover lump sum payments in Victoria Under the WorkCover scheme in Victoria, there's two potential lump sum payments that you may be able to access if you've been injured. The first is called an impairment benefit and the second is called a common law claim. This...
WorkCover claim settled: now what?
WorkCover claim settled - what now? When most people refer to their WorkCover claim having settled, what they’re usually referring to is that they’ve settled a lump sum claim. This article will look at what happens once your claim has resolved. Impairment benefit...
WorkCover payout examples
WorkCover payout examples (Vic) Below are some WorkCover payout examples. You can use these examples to get an idea as to what you may be entitled to. Keep in mind that the WorkCover payout examples below are just that - they're examples for illustrative purposes....
WorkCover payouts for shoulder injuries
WorkCover compensation payouts for shoulder injuries Under the WorkCover system, if you succeed in an impairment lump sum for a shoulder injury, you can expect to receive a minimum of approximately $16,000 (2026). You may be entitled to more if your shoulder injury is...
WorkCover guides to the Evaluation of Permanent Impairment
WorkCover Guides to the Evaluation of Permanent Impairment The WorkCover scheme in Victoria relies on the Guides to the Evaluation of Permanent Impairment. This is a book published by the American medical association. It’s purpose is to provide repeatable measurement...
WorkCover payout for back injury
WorkCover payouts for back injuryIf you suffer a back injury related to your employment, there are compensation options open to you under WorkCover. What we will cover on this page is lump sum compensation. Compensation relating to medical expenses and weekly payments...
WorkCover Vic questions and answers
WorkCover (Vic) questions and answers. Here's a list of common asked WorkCover questions with answers. When to report a work related injury? If you suffer an injury, you should report the injury as soon as possible. It should be reported to your employer within 30...
Can I claim an impairment benefit and compensation for pain and suffering?
Can I claim an impairment benefit and compensation for pain and suffering? The short answer is that yes, in many cases you are able to claim an impairment benefit lump sum as well as further compensation pain and suffering. However, to properly answer this question we...
When does WorkCover offer a compensation payout?
When does WorkCover offer a compensation payout? WorkCover does not offer a compensation payout just because you have an accepted WorkCover claim. In order to be compensated by way of a lump sum, you need to first have the initial WorkCover claim accepted, and then...
Workers compensation case study
Workers compensation case study (Vic)This case study is designed to give you an idea as to how a workers compensation claim in Victoria could progress. Keep in mind that the case study is an example for illustrative purposes. Every case has its own unique set of...
