WorkCover claims process flow chart

Below is a WorkCover claims process flow chart that outlines the WorkCover process in Victoria.

On the left, you have the ‘no fault entitlements’.

These are entitlements can be claimed by a person regardless as to whether there was any negligence on behalf of another person that contributed to the injury.

The no fault entitlements are: medical and like expenses, weekly payments and an impairment benefit lump sum.

On the right hand side, there’s one entitlement: a common law entitlement. 

As indicated in the flow chart, this is a fault based claim. That is, in order to succeed, it requires you to show negligence on behalf of another party.

workcover claims process flow chart

Please keep in mind that the information contained on this page should not be considered legal advice and no content on this site should replace the need to obtain advice tailored to the specific facts of your case. The facts of a case can significantly alter the advice that can provided. This site only provides general advice. Read more here.

Sidebar graphic of WorkCover benefits guide

To contact Michael or Peter call 1800 746 442 or email [email protected]

Written by the Work Injury Site team