WorkCover claims process flow chartBelow is a WorkCover claims process flow chart that outlines the WorkCover process in Victoria.
WorkCover claims process flow chart
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WorkCover information for injured workers in Victoria
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The WorkCover settlement process
The WorkCover settlement process (Vic) This page will look at the WorkCover settlement process in relation to each of the main WorkCover entitlements that a person may claim. Medical and like expenses and weekly payments settlement process If the WorkCover insurer has...
All about economic loss in WorkCover matters
WorkCover loss of income (economic loss) - how it is claimable Summary If a person suffers an injury at work and their ability to work is impacted, under the WorkCover scheme there are two ways that they can be compensated for their loss of income. The first is by the...
WorkCover and long term injury
WorkCover and long term injury If you have a long term injury and you have an accepted WorkCover claim, there are a few important things that you need to keep in mind. Medical expenses for a long term injury The WorkCover insurer will cover medical and like expenses...
WorkCover and offers of settlement
WorkCover and offers of settlement There are a number of occasions during a WorkCover claim where WorkCover may offer you a settlement. This article will explore those occasions and will discuss what you need to know in relation to each. Medical and like expenses...
WorkCover entitlements in Victoria
WorkCover entitlements in Victoria Summary In Victoria, there are four main WorkCover entitlements. These are: medical and like expenses, weekly payments, impairment benefit and common law claim. Below we summarize all of the four major WorkCover entitlements. The...
Are casual employees entitled to WorkCover?
Are casual employees entitled to WorkCover? Summary Casual employees are entitled to claim WorkCover in Victoria just as any permanent employee would be if they suffer injury related to their employment. Unfortunately, many people are not aware of the fact that the...
Working while on WorkCover
Working while on WorkCover in Victoria Summary Many people seem to believe that if you have a WorkCover claim, you are not able to work. And that if you do work while on WorkCover, your claim is finalised. This is not correct. You are able to work while on WorkCover,...
How long does a WorkCover claim take?
How long does a WorkCover claim take? Summary A WorkCover claim typically begins with lodging a WorkCover claim form after which the insurer determines whether to accept or reject the claim. If the claim is rejected and subsequently contested, this adds to the overall...
Is income protection the same as workers compensation?
Is income protection the same as workers compensation? No. While there are similarities between the two, they are different things. Income protection a type of insurance that will pay you a regular income benefit if you're unable to work because of an injury, illness...
WorkCover settlement conference
All about WorkCover settlement conferences Summary When you refer to a WorkCover settlement conference, in most cases what you're referring to is a conference that occurs in relation to a WorkCover common law claim. Usually, settlement conferences occur after the...
All about WorkCover mediations
All about WorkCover mediations If you've been in the WorkCover system long enough, you may have heard a WorkCover mediation being mentioned. This article will explore the WorkCover mediation process, and when a mediation may occur. What is a WorkCover mediation? A...
All about WorkCover statutory counter offers
All about WorkCover statutory counter offers During a WorkCover claim you may have heard the term WorkCover counter offer or WorkCover statutory counter offer referred to. This is an offer made on your behalf (usually) by your lawyer, during a common law lump sum...
Can you reopen a WorkCover claim?
Can you reopen a WorkCover claim? Yes, a WorkCover claim can be reopened. The key thing is whether you actually have an entitlement to claim something, irrespective of the time that has passed. For example, is there medical evidence to support the need for a...
How long does a common law claim take?
How long does a common law claim take? How long a common law claim takes depends upon how contested the claim is by the other side. A common law claim that is not contested may resolve within the first 120 days after a serious injury application is lodged, for...
The WorkCover common law process
The WorkCover common law process The initiating step in the Victorian WorkCover common law lump sum process is for a serious injury application to be prepared and lodged. You will need to obtain what’s called ‘serious injury certificate’. Once done, then you will be...
When can you claim pain and suffering?
When can you claim pain and suffering under a WorkCover claim? There are two points under a WorkCover claim in Victoria where you can claim for pain and suffering. The first is an impairment lump sum claim and the second is a common law claim. An impairment claim in...
WorkCover make up pay – how does it work?
WorkCover make up pay - how it works As you may have read on other articles on our website, WorkCover weekly payments are not paid at 100% of your pre-injury average weekly earnings. Weekly payments commence at 95% of your pre injury earnings and later on drop down to...
WorkCover payment rates
WorkCover payment rates in Victoria This page covers the WorkCover payment rates in Victoria for each of the benefits you can receive and any minimum or maximum amounts payable. Medical and like expenses rates As with most insurance schemes, the amount WorkCover will...
WorkCover payouts for neck injury
WorkCover payout for neck injury If you suffer an injury to your neck at work there are a few different options open to you to pursue compensation. We have covered compensation that relates to medical expenses and income replacement benefits elsewhere. The two types...
WorkCover or income protection?
WorkCover or income protection? WorkCover is designed to assist people if they’ve been injured or suffered a condition that has some connection to employment. Income protection is a type of insurance that is designed to pay you a regular benefit if you can’t work...
How long after a work related accident can you sue?
How long after a work related accident can you sue? (Vic) Let’s start with this – you can make a claim for WorkCover compensation (medical expenses and weekly payments) as soon as you're injured. Now if we move on to lump sums, the timing of when you can “sue” becomes...
How long can you stay on WorkCover in Victoria?
How long can you be on WorkCover in Victoria? Most people can stay on WorkCover payments for up to 130 weeks. Longer if they have no capacity. They're entitled to medical expenses, generally speaking, for one year after their last weekly payment. However, the above...
WorkCover rights Victoria
An outline of your WorkCover rights (Victoria) People on WorkCover often do not known what their rights are. This is understandable, as for many, they’ve never needed to lodge a WorkCover claim before. Here’s a list of your WorkCover rights as an injured employee for...
I got hurt at work – can I sue?
If I get injured at work can I sue? You are able to sue if you get injured at work in some cases. After suffering an injury at work, some people wonder whether they are able to sue. They may want to sue their employer, a manufacturer of a defective piece of machinery...
WorkCover lump sum payments
WorkCover lump sum payments in Victoria Under the WorkCover scheme in Victoria, there's two potential lump sum payments that you may be able to access if you've been injured. The first is called an impairment benefit and the second is called a common law claim. This...
All about WorkCover Serious Injury Certificates
WorkCover Serious Injury certificates A WorkCover serious injury certificate is a document that certifies that an injured person has a 'serious injury'. The term serious injury is a legal definition. In addition to your no fault WorkCover entitlements of medical and...
WorkCover serious injury applications
WorkCover serious injury applications A WorkCover serious injury application is an application that is made by an injured worker (in most instances, on their behalf by a lawyer) to the Victorian WorkCover Authority. It initiates the serious injury application...
WorkCover claim settled: now what?
WorkCover claim settled - what now? When most people refer to their WorkCover claim having settled, what they’re usually referring to is that they’ve settled a lump sum claim. This article will look at what happens once your claim has resolved. Impairment benefit...
Injured at work but still working
Injured at work but still working? If you have a WorkCover claim It is possible to be injured at work but continue working with the injury employer while on WorkCover. It is in fact quite common for injured workers to continue working with the employer on either a...
Sick leave or WorkCover?
Sick leave or WorkCover - what should I take? If you suffer a work related injury, you may consider using your sick leave instead of lodging a WorkCover claim if you need time off work. For example, you may wish to do so if you have a significant amount of sick leave...
WorkCover payout examples
WorkCover payout examples (Vic) Below are some WorkCover payout examples. You can use these examples to get an idea as to what you may be entitled to. Keep in mind that the WorkCover payout examples below are just that - they're examples for illustrative purposes....
WorkCover payouts for shoulder injuries
WorkCover compensation payouts for shoulder injuries Under the WorkCover system, if you succeed in an impairment lump sum for a shoulder injury, you can expect to receive a minimum of approximately $16,000 (2026). You may be entitled to more if your shoulder injury is...
All about WorkCover Common law
WorkCover Common law claims What is a WorkCover Common law claim? If you sustained injury during the course of your employment in Victoria, and that injury occurred as a result of someone else’s negligence or contributed to your injury through negligence, then...
Unable to return to pre injury duties
Unable to return to pre injury duties - what you need to know If you are unable to return to pre injury duties after an injury, there are some options open to you. However, what your options are will vary depending upon whether; The injury is work related and you have...
When does WorkCover offer a compensation payout?
When does WorkCover offer a compensation payout? WorkCover does not offer a compensation payout just because you have an accepted WorkCover claim. In order to be compensated by way of a lump sum, you need to first have the initial WorkCover claim accepted, and then...
Workers compensation case study
Workers compensation case study (Vic)This case study is designed to give you an idea as to how a workers compensation claim in Victoria could progress. Keep in mind that the case study is an example for illustrative purposes. Every case has its own unique set of...
