WorkCover claims process flow chartBelow is a WorkCover claims process flow chart that outlines the WorkCover process in Victoria. For a broader explanation of how WorkCover works as a whole, see How does WorkCover work? For the detailed step-by-step version of this...
WorkCover information for injured workers in Victoria
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WorkCover rights Victoria
An outline of your WorkCover rights (Victoria) People on WorkCover often do not known what their rights are. This is understandable, as for many, they’ve never needed to lodge a WorkCover claim before. Here’s a list of your WorkCover rights as an injured employee for...
Sick leave or WorkCover?
Sick leave or WorkCover - what should I take? If you suffer a work related injury, you may consider using your sick leave instead of lodging a WorkCover claim if you need time off work. For example, you may wish to do so if you have a significant amount of sick leave...
What happens if you can’t return to work after injury?
What happens if you can't return to work after injury? If you are unable to return to work following an injury related to your employment, there's two different scenarios that need to be considered. 1. If you're on WorkCover 2. If you're not on WorkCover. If you're...
The WorkCover common law process
The WorkCover common law process The initiating step in the Victorian WorkCover common law lump sum process is for a serious injury application to be prepared and lodged. You will need to obtain what’s called ‘serious injury certificate’. Once done, then you will be...
All about WorkCover Common law claims
WorkCover Common law claims What is a WorkCover Common law claim? If you sustained injury during the course of your employment in Victoria, and that injury occurred as a result of someone else’s negligence or contributed to your injury through negligence, then you may...
Compensation for workplace bullying
Compensation for workplace bullying Summary There are compensation options for workplace bullying via WorkCover, the Fair Work Commission, or the Human Rights Commission depending on their circumstances. What is workplace bullying? Workplace bullying is behaviour that...
WorkCover payouts for neck injury
WorkCover payout for neck injury If you suffer an injury to your neck at work there are a few different options open to you to pursue compensation. We have covered compensation that relates to medical expenses and income replacement benefits elsewhere. The two types...
WorkCover payout for back injury
WorkCover payouts for back injuryIf you suffer a back injury related to your employment, there are compensation options open to you under WorkCover. What we will cover on this page is lump sum compensation. Compensation relating to medical expenses and weekly payments...
When does WorkCover offer compensation?
When does WorkCover make an offer of compensation? Summary WorkCover does not offer compensation just because you have an accepted WorkCover claim. In order to be compensated by way of a lump sum, you need to first have the initial WorkCover claim accepted, and then...
The WorkCover settlement process
The WorkCover settlement process (Vic) This page will look at the WorkCover settlement process in relation to each of the main WorkCover entitlements that a person may claim. Medical and like expenses and weekly payments settlement process If the WorkCover insurer has...
When can you claim pain and suffering?
When can you claim pain and suffering under a WorkCover claim? There are two points under a WorkCover claim in Victoria where you can claim for pain and suffering. The first is an impairment lump sum claim and the second is a common law claim. An impairment claim in...
How long does a common law claim take?
How long does a common law claim take? How long a common law claim takes depends upon how contested the claim is by the other side. A common law claim that is not contested may resolve within the first 120 days after a serious injury application is lodged, for...
WorkCover serious injury definition
What is the WorkCover serious injury definition? The term ‘serious injury’ as it relates to WorkCover matters in Victoria is defined in the Workplace Injury Rehabilitation and Compensation Act 2013 and the Accident Compensation Act 1985. The definition of what is a...
WorkCover payout examples
WorkCover payout examples (Vic) Below are some WorkCover payout examples. You can use these examples to get an idea as to what you may be entitled to. Keep in mind that the WorkCover payout examples below are just that - they're examples for illustrative purposes....
WorkCover claim settled: now what?
WorkCover claim settled - what now? When most people refer to their WorkCover claim having settled, what they’re usually referring to is that they’ve settled a lump sum claim. This article will look at what happens once your claim has resolved. Impairment benefit...
Whole person impairment compensation calculator
Whole person impairment compensation/impairment benefit calculators Below you'll find impairment calculators that you can use once you've had an impairment assessment or attended the medical panel and received a notice of entitlement. The first step is for you to...
When is a WorkCover injury stable in Victoria?
When is a WorkCover injury stable in Victoria? A WorkCover injury is stable when it’s not getting any better, and not getting any worse to any significant extent. WorkCover insurers will in most cases not consider an injury stable until at least twelve months have...
How are impairment benefits paid?
How are impairment benefits paid? Impairment benefit lump sums are paid based on a persons whole person impairment rating. A whole person impairment rating is determined by specialised medical assessments. Injuries are assessed in accordance with the American Medical...
WorkCover or income protection?
WorkCover or income protection? WorkCover is designed to assist people if they’ve been injured or suffered a condition that has some connection to employment. Income protection is a type of insurance that is designed to pay you a regular benefit if you can’t work...
All about WorkCover Serious Injury Certificates
WorkCover Serious Injury certificates A WorkCover serious injury certificate is a document that certifies that an injured person has a 'serious injury'. The term serious injury is a legal definition. In addition to your no fault WorkCover entitlements of medical and...
Is income protection the same as workers compensation?
Is income protection the same as workers compensation? No, income protection and workers compensation payments (WorkCover) are different things. Income protection a type of insurance that will pay you a regular income benefit if you're unable to work because of an...
WorkCover and secondary injuries
WorkCover and secondary injuries A WorkCover “secondary injury” is one that is caused by the “primary injury” for which there is an accepted claim by the WorkCover insurer. A person may be entitled to claim no fault WorkCover benefits for a secondary injury, and have...
All about the WorkCover worker’s response form
All about the WorkCover Worker's Response Form A worker's response form is a single page form that the WorkCover Insurer will send to you if you pursue an impairment benefit lump sum claim. The worker's response form provides the insurer with your written instructions...
