The WorkCover conciliation process The first step in the WorkCover conciliation process in Victoria is the lodgement of the WorkCover Conciliation form, previously known as the request for Conciliation form. The form gets sent off to the Workplace Injury Commission...
WorkCover information for injured workers in Victoria
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What is a WorkCover progress certificate?
What is a WorkCover progress certificate? A WorkCover progress certificate is a certificate that is issued by a conciliator from the Workplace Injury Commission (formally known as the Accident Compensation Conciliation Service). It is issued in situations where a...
WorkCover assist: who are they and how can they help?
WorkCover assist: who are they and how can they help you? WorkCover assist is a no cost service that is provided by WorkSafe (WorkCover) Victoria. As an injured worker, you can choose to engage a member of WorkCover assist to help you with your WorkCover Conciliation...
All about the Workplace Injury Commission
All about the Workplace Injury Commission The Workplace Injury Commission is a Victorian government authority that provides injured workers who are pursuing a WorkCover claim or who have a WorkCover claim on foot with mechanisms to contest decisions made by the...
The WorkCover conciliation form
The WorkCover conciliation form The WorkCover conciliation form - also known as the Application for conciliation form - is the form used to initiate a conciliation. If you want to contest a decision made by the WorkCover insurer, other than requesting the insurer...
What is a genuine dispute certificate?
What is a genuine dispute certificate? A Genuine Dispute Certificate is a document that certifies that a matter has gone to conciliation but could not resolve by way of the conciliation process. The certificate confirms that the conciliator believes that both parties...
Dealing with WorkCover as an injured worker
Dealing with WorkCover as an injured worker Dealing with WorkCover and the WorkCover system can be very difficult for some people. So here are some pointers to help you in your dealings with the insurer. Advice for dealing with WorkCover (including your WorkCover...
Does WorkCover pay for medication?
Does WorkCover pay for medication? The short answer is “yes, if you have an accepted WorkCover claim”. There are of course plenty of exceptions to the answer, which are detailed below, but for the most part, if the medication you are claiming is for the work injury,...
What to do when you have problems with WorkCover
What to do when you have problems with WorkCover Unfortunately, sometimes people that have WorkCover claims report experiencing problems. Below are a list of common problems that a person on WorkCover might experience, along with steps you can take to deal with the...
What happens at WorkCover conciliation?
What happens at WorkCover conciliation? A WorkCover Conciliation is an informal process that is designed to try and resolve WorkCover related disputes. It is the first step that an injured worker can take to appeal a decision that the WorkCover insurer has made that...
Can an employer dispute a WorkCover claim?
Can an employer dispute a WorkCover claim? Yes, an employer can dispute a WorkCover claim. It's only fair that they get to have their say. No matter what an employer thinks about a WorkCover claim however, they must complete the employer section on the claim form, and...
How to appeal a WorkCover decision
How to appeal a WorkCover decision (explained)The first step is to ask the insurer to review the decision. You can call them and ask them to review the decision. If this does not get them to change their decision, then you should complete and lodge a request for...
How long does a WorkCover claim take?
How long does a WorkCover claim take? In order to answer this question properly, we need to look at the different parts that make up a WorkCover claim. The first thing we need to look at is how long it takes for a WorkCover claim to be processed after it has been...
All about WorkCover medical panels in Victoria
WorkCover medical panels in Victoria: what you need to know At some point during the life of your workers compensation matter in Victoria, you may be asked to attend a medical panel. There are a number of reasons as to why you maybe asked to do so which will be...
WorkCover conciliation form
WorkCover conciliation form You can get an electronic copy of the request for conciliation form by clicking here. Here are some tips on how to fill out the WorkCover request for conciliation form: Consider getting legal advice if you don't have a lawyer. If you do...
What you need to know about conciliation
WorkCover conciliation outcomes in Victoria: There's a number of possible outcomes following a WorkCover conciliation. Before going into detail about what they are (they're covered later on in this article), lets take a step back and talk about the conciliation...